How to Clear and Restart Print Spooler in Windows 11

When print jobs become stuck in the queue on Windows 11, the Print Spooler service often becomes unresponsive, preventing any new documents from printing. This guide explains how to resolve the issue by stopping the service, deleting the corrupted temporary print files from your system, and restarting the Print Spooler. You can complete this process quickly using either the Windows Services interface or the Command Prompt.


Method 1: Clear and Restart via Windows Services

Step 1: Stop the Print Spooler Service

  1. Press Windows Key + R to open the Run dialog.
  2. Type services.msc and press Enter.
  3. Scroll down the list to find Print Spooler.
  4. Right-click Print Spooler and select Stop. Keep the Services window open.

Step 2: Delete Stuck Print Queue Files

  1. Press Windows Key + R again to open the Run dialog.

  2. Type or paste the following path and press Enter:

    C:\Windows\System32\spool\PRINTERS
  3. If prompted for administrator permission, click Continue.

  4. Select all files in this folder by pressing Ctrl + A.

  5. Press Delete (or right-click and select the trash icon) to permanently clear the stuck print jobs. Do not delete the PRINTERS folder itself.

Step 3: Start the Print Spooler Service

  1. Return to the Services window.
  2. Right-click Print Spooler and select Start.
  3. Close the Services window and attempt to print your document again.

Method 2: Clear and Restart via Command Prompt

For a faster solution, you can stop the service, clear the queue, and restart it using elevated command line instructions.

  1. Press the Windows Key, type cmd, right-click Command Prompt, and select Run as administrator.

  2. Type the following command to stop the service and press Enter:

    net stop spooler
  3. Type the following command to delete all queued print files and press Enter:

    del /Q /F /S "%systemroot%\System32\Spool\Printers\*.*"
  4. Type the following command to restart the service and press Enter:

    net start spooler
  5. Type exit and press Enter to close the Command Prompt.